Add a New Email Account

  1. Open the Gmail app and navigate to the Settings section.
  2. Tap Add account.
  3. Tap Personal (IMAP/POP) and then Next.
  4. Enter your full email address and tap Next.
  5. Choose the type of email account you will be using.
    • POP3 will download the emails from the server and store them on your phone.
    • IMAP will store the emails on the server and show a cached copy on your phone. IMAP is best for most cases.
    • Exchange is not supported because it requires a Microsoft Exchange server.
  6. Enter the password for your email address and tap Next.

Incoming Server Settings

  1. Username: Enter your full email address
  2. Password: Enter the password for your email account
  3. Server: This is your domain name preceded by “mail.” like mail.yourwebsite.com.
  4. Port and Security Type:
    If you’re using POP, choose either:
    1. POP: Secure
      • Port: 995
    2. Security Type: SSL/TLS (Accept all certificate)
    3. POP: Insecure
      • Port: 110
    4. Security Type: None
  5. If you’re using IMAP, choose either:
    1. IMAP: Secure
      • Port: 993
    2. Security Type: SSL/TLS (Accept all certificate)
    3. IMAP: Insecure
      • Port: 143
    4. Security Type: None
  6. Once the settings are entered, tap Next.

Outgoing Server Settings

  1. Select Require Sign-In.
  2. Username: Enter your full email address
  3. Password: Enter the password for your email account
  4. Server: This is your domain name preceded by “mail.” like mail.yourwebsite.com.
  5. For SMTP Port and Security Type, choose either:
    • SMTP Secure
      • Port: 465
      • Security Type: SSL/TLS (Accept all certificate)
    • SMTP Insecure
      • Port: 25
      • Security Type: SSL/TLS (Accept all certificates)
  6. Once the settings are entered, tap Next.

Account Options

  1. Email Checking Frequency: Set how often you would like your device to check for new emails.
    Note: The more regularly your device checks for new emails, the more it drains your battery.
  2. Notify me when email arrives: Leave this checked if you would like to be notified of new emails.
  3. Sync email from this account: Leave this checked if you want the email to be checked automatically.
  4. Tap Next.

For more information on how to set up an email account or client setup using SSL/TLS settings for POP and IMAP, you may click here.

Categories: Support

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